Let’s work together

Exhibit the good vibes only culture while serving the customers knowledgeably and accurately.

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The Key Holder is responsible for working with leadership to verify that the shift runs smoothly, exhibiting the good vibes only culture while serving the customers in a knowledgeable and accurate way.

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The Assistant Manager provides all Bowl Reps with guidance and information on performing their jobs to the highest standard in the absence of the Store/Lead/District Manager. They are responsible for maintaining store operations and communicating issues and needs to upper-level Management when needed while also supporting consistent customer needs through cashiering and answering questions.

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The Store Manager provides team members with the guidance and information to perform their jobs to the highest standard. They are responsible for maintaining store operations; and communicating issues and needs to District Manager (DM) & ownership when needed while also supporting consistent customer service and monitoring the financial performance of the store. 

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The Assistant Manager provides all Bowl Reps with guidance and information on performing their jobs to the highest standard in the absence of the Store/Lead/District Manager. The District Manager will oversee all assigned locations and sales activities to verify compliance and success toward goals.

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