BOWL REP (BR)
Exhibit the good vibes only culture while serving the customers in a knowledgeable and accurate way.
Key Holder (KH)
The Key Holder is responsible for working with leadership to verify the shift runs smoothly while exhibiting the good vibes only culture while serving the customers in a knowledgeable and accurate way.
Assistant Manager (AM)
The Assistant Manager provides all Bowl Reps with the guidance and information to perform their jobs to the highest standard in the absence of the Store/Lead/District Manager. They are responsible for maintaining store operations; and communicating issues and needs to upper level Management when needed while also supporting consistent customer needs through cashiering and answering questions.
Store Manager (SM)
The Store Manager provides team members with the guidance and information to perform their jobs to the highest standard. They are responsible for maintaining store operations; and communicating issues and needs to District Manager (DM) & ownership when needed while also supporting consistent customer service and monitoring the financial performance of the store.
District Manager
The District Manager will oversee all assigned locations and sales activities to verify compliance and success toward goals.
